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18                                                                                                                                                                                                   Annual Sustainability Report  19

            ENVIRONMENT                                                         ENVIRONMENT                                                                                     2019        2020       2021       2022        2023


                                                                                Investors In the                                       Scope          Activity                  tCO e      tCO e      tCO e       tCO e      tCO e
                                                                                                                                                                                                                     2
                                                                                                                                                                                                          2
                                                                                                                                                                                              2
                                                                                                                                                                                   2
                                                                                                                                                                                                                                2
                                                                                Environment                                           Scope 2 & 3   Leicester – electricity     14.52       8.83        7.34       8.45        9.54
                                                                                Green Level                                                         generation and T&D
            Ethos                                                                                                                     Scope 2 Sub Total                         14.52       8.83        7.34       8.45       9.54
                                                                                92.84                                                               Home-workers                  n/a      44.05       44.36      15.75       35.63
            The structure of Cambridge & Counties Bank’s
            business model results in operations that have a                    tonnes of emissions                                                 Grey Fleet                  31.21       3.18       16.67      32.33       36.90
            naturally minimal direct impact. However, they                      in 2023                                               Scope 3       Sheffi  eld site 1            n/a       2.77       10.97       9.07        8.17
            remain important, so we continue measuring and
            striving to reduce them.                                            0.80                                                                Bristol site 1                n/a       0.94        0.31       1.99        2.17

            Our indirect impacts, particularly arising from                     tonnes of CO e per £m                                               Water (and wastewater)        n/a        n/a         n/a       0.29        0.43
            the assets we help customers finance, are                                         2

                                                                                                                                      Scope 3 Sub Total                         31.21      50.94       72.31      59.43      83.30

            more significant and we consider these in the                       Off set
            Governance section of this report.                                                                                        Total tonnes of CO e                      45.73       59.77      79.64      67.88      92.84
                                                                                140
                                                                                                                                                      2
                                                                                                                                                  2
                                                                                tonnes of CO                                          Tonnes of CO e per employee                0.28       0.32        0.40       0.32       0.42
                                                                                               2                                                                 *
                                                                                (540 over last 5 years)                               Total Energy Consumption (kWh)               –           –          –     178,058     253,742
                                                                                                                                      * Total Energy Consumption includes UK Electricity, UK Site Gas, Company Owned Vehicles and Employee-owned vehicles (grey fleet).


            2023 Highlights


            Achieving the Green Level certification from Investors                                                                    We expect to see the positive effects of our reduction   We partnered with Octopus Electric Vehicles



            in the Environment with an 80% score was a deserved                                                                       initiatives in 2024, notably our employee electric   in 2022 and now 5% of our staff drive electric

            reward for our team’s dedication to enhancing our                                                                         vehicle salary sacrifice scheme launched in November   vehicles under the salary sacrifice scheme.

            environmental practices. This recognition highlighted                                                                     2022. As we incorporate further components of Scope
            our leadership commitment and progressive plans,   An area of emissions that is difficult to assess                         3 emissions, we will adjust our reporting accordingly to




            while also pointing out opportunities for further   is our financed emissions. To help us navigate                         offer meaningful year-on-year comparisons.
            advancements in our actions and objectives. Our   and manage our impacts we have joined the                               We’ve proactively invested in reducing atmospheric   Part of our drive to increase efficiency and


            most significant direct environmental impact is our   Partnership for Carbon Accounting Financials.                       greenhouse gas levels by participating in the Gold   reduce impacts is to print less. We have achieved

            Greenhouse Gas Emissions.                                                                                                                                                   a 28% reduction in paper use since 2022.

                                                                                                                                      Standard verified Zambia Western Province Safe
            In 2023, our company’s carbon footprint totalled                                                                          Water Project (Reference: GS11010 and GS11011).
            92.84 tonnes, equating to 0.80. Notably, we                                                                               While this technically renders us carbon neutral for

            operate without gas heating or company vehicles.   Whilst we have seen a reduction in our emissions                       the fifth year in a row, our focus has evolved towards
            Consequently, our emissions inventory for the year   per million pound of income, there has been a rise                   developing a Net Zero plan while maintaining our
            primarily comprised Scope 2 emissions from our    in employee emissions per capita since 2022 (rising                     commitment to investing in projects that yield positive   Given the constraints of our business model and the
            head office operations, along with Scope 3 emissions   from escalating from 0.32 to 0.42 tCO e). This                     environmental outcomes.


                                                                                             2                                                                                          nature of our premises, our direct impact on local
            originating from leased facilities, remote workers, grey   increase is due to an improvement in methodology                                                                 biodiversity is limited. However, we actively offset this

            fleet activities, and water consumption.          that allows us to capture data for individual                           Reducing our impact                               by supporting biodiversity through charitable activity.

                                                              employees, rather than making a flat assumption

            We are currently in the process of incorporating   on emissions per employee. Even with this                                                                                Our engagement with TCV (Conservation Volunteers)
            our most significant Scope 3 emissions, notably our   enhancement, we have a 50% error margin (17.82                      We have partnered with                            demonstrates our dedication to enhancing biodiversity


            financed emissions, into our overall environmental   tonnes of CO e) in home-workers. This is due to a                    another B Corp, Treedom                           within our community.
                                                                         2
            impact assessment. To tackle this challenging task in   70% response rate from employees (which has been                  to celebrate colleague
            a meaningful way, we have joined the Partnership for   scaled up to 100%) and limitations in the data we                  achievements and show                             Community activity
            Carbon Accounting Financials (PCAF).                                                                                      our appreciation with trees

                                                              collect around energy tariffs. We also have an error
            This initiative has prompted us to reevaluate our   margin of 10% (3.69 tonnes of CO e) in our grey                       planted in their name.                            Part of our community support includes active
                                                                                          2
            data collection and quality assurance practices   fleet. This is due to assumptions made over vehicle                     Though our organisational impact on waste is relatively   involvement from our colleagues, dedicating time to

            across all Scope 3 categories, with a particular focus   and fuel type and does not recognise the impact                  small, we recognise the importance of responsible   conservation efforts. This is a great example of how



            on enhancing accuracy and completeness in areas   of our introduction of electric car salary sacrifice                    waste management. Our ongoing efforts include the   activities in our different focus areas overlap and

            such as business travel, commuting, and remote    scheme in 2022. Our challenge for 2024 is to                            measurement of all waste produced, distinguishing   interact as conservation work has colleague wellbeing,

            work arrangements.                                further enhance our data and reduce error margins.                      between landfill-bound waste and recyclables.     community support and biodiversity benefits.
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