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26     Strategic Report                                                                                                                                                                                                             27








                                                                                                                                                                                                                                          Contents
                                                                                                                                                                                                                                          Contents

            LIBOR                                                                                                                  The Bank’s asset quality remains strong, with   Taxation
            The LIBOR interest rate ceased to exist from                            2021                                           no meaningful increase in loans in arrears or   The taxation charge of £3.0m (2020:
                                                                                                                                   default. The Bank continued to successfully
            the end of 2021. The Bank's AT1 capital                     Operating                                                  manage its defaulted loan cases throughout   £1.8m), reflects an effective corporation                 Strategic Report
            Instrument interest rate was previously                                                                                2021, despite the uncertain economic and   tax rate of 19% (2020: 19%). The taxation
            linked to 6 month LIBOR and was realigned                  income up                                                   market environment.                      charge includes a £140k debit (2020: £2k
            to bank base rate during 2021.                                                                                                                                  debit) in respect of deferred tax, and a
                                                                    £6.8m                                                          We have not yet experienced any          credit of £244k in respect of the Bank’s
            Operating income                                                                                                       meaningful crystallisation of credit losses   convertible loan note interest payment
            Total operating income for the year was                                  to                                            as a result of Covid 19. The Bank’s cautious   (2020: £274k).
            £44.9m (2020 £38.1m).                                                                                                  and conservative outlook is reflected in its   Dividends and convertible loan
                                                                £44.9m                                                             balance sheet impairment provision which   note payments
            Interest income increased by £4.4m                                                                                     increased from £12.5m to £14.8m in 2021.
            driven by the growth in lending balances.                                                                              The Bank’s loan loss provision coverage   The Bank paid a £1.3m coupon on 30                           Corporate Governance Statement
            The increase in bank base rate in December                                                                             ratio was maintained during the year at 1.5%.  September 2021 (2020 £1.4m) in interest
            2021 was passed on in full to all customers                                                                                                                     payments on the convertible loan notes to
            with a variable rate loan.                                                                                             The IFRS 9 calculated income statement   Cambridgeshire County Council Pension
                                                                                                                                   impairment charge was £3.5m in 2021, a   Fund, the holder of the loan notes.
            Interest payable reduced by £2.4m as a                                                                                 reduction of £2.3m compared to 2020.
            result of a reduction in the interest rates                                                                            The impairment charge is calculated using   The Board did not pay an ordinary share
            paid on the Bank’s deposit accounts.                                                                                   the Bank’s granular credit grading and IFRS9   dividend in 2021 and does not propose
                                                                                                                                   impairment models. The models include    an ordinary share dividend in 2022 as
            The Bank continues to generate a strong                                                                                forward looking economic scenarios.      it continues to focus on maintaining a
            asset yield of 4.7% (2020: 4.9%) with                                                                                  The scenarios, together with the related   strong, well-capitalised balance sheet.
            the reduction being a combination of                                                                                   weightings, are provided in Note 28. The
            competition in the market driving lower                                                                                Bank continues to review all its IFRS 9 model   Shareholders’ funds
            lending rates, as well as a lower return on                                                                            assumptions on a regular basis to ensure
            the Bank’s liquid assets.                                                                                              they reflect actual performance as well as   £’000                       2021     2020 Change %        Independent Auditor’s Report
                                                                                                                                   management’s future expectations. The
            The Bank’s liability yield was 0.91%, a                                                                                Bank does not have any material Post Model   Share capital              44,955  44,955        –
            reduction of 0.37% compared to 2020,    The Bank continued its investment in its                                       Adjustment overlays. The reduction in the   Convertible loan notes      22,900  22,900        –
            reflecting a reduction in deposit rates   IT systems, increasing its resilience and                                    loan impairment charge combined with the
            across the market. The cost of the Bank's   security as well as implementing a new                                     growth in total loan balances results in an   Reserves                 95,962   82,280      17%
            deposit balances reduced from 1.43% in   portal enabling on-line deposit account                                       annual cost of risk of 38bps (2020: 72bps).  Total Shareholder Funds  163,817  150,135      17%
            2020 to 1.06%.                          application, and continued to develop
                                                    its data warehouse. In 2022 the Bank is                                        Following the implementation of the
            In total, the Bank’s net interest margin   planning to further enhance its online                                      first UK lockdown in March 2020, the     The Bank has a strong, high quality
            increased from 3.7% to 3.8% in 2021,    deposit services as well as enhance its real                                   Bank saw an unprecedented number of      capital base. All the Bank’s shareholder
            principally as a result of the lower cost   estate finance application and account                                     customers requesting payment holidays or   funds qualify as Tier 1 capital, with its                   Financial Statements
            of funds.                               servicing processes.                                                           partial reductions in monthly repayments.   share capital and reserves qualifying as
                                                                                                                                   At its peak over 37% of the Bank’s real
            Expenditure                             The Bank’s cost:income ratio reduced from                                      estate and asset finance customers were   Common Equity Tier capital.
                                                    55.5% to 51% in 2021 with the increase                                         in forbearance. The Covid 19 support
            We continue to invest in the business,   in costs more than offset by the strong                                       initiatives provided by the UK Government   Total shareholders’ funds increased
            with total operating expenses (including   growth in income.                                                           in 2020 together with the Bank’s individual   during the year from £150.1m to £163.8m
            depreciation) increasing from £21.2m in                                                                                approach to customer management has      as a result of the growth in the Bank’s
            2020 to £22.9m. The key driver of the   Impairment                                                                     to date enabled all the Bank’s customers   retained earnings.
            increase in costs was the increase in the                                                                              to resume monthly loan payments. At the
            Bank’s staff costs. Average staff numbers                                                                              end of the year the Bank had forbearance   The Bank elected to adopt the original
            increased from 165 in 2020 to 183 in 2021   £’000                                 2021     2020                        arrangements in place for 6 customers    IFRS 9 capital transitional arrangements
            which together with an increased variable                                                                              (£12m total exposure).                   from 1 January 2018, and during 2020
            pay award in 2021 increased staff costs   Value of loans past due –             11,947     5,533                                                                elected to adopt the extension to these                       Notes to the Financial Statements
            from £12.9m to £14.9m. The increase in    up to 3 payments missed                                                                                               arrangements announced within the CRR
            staff costs was partially offset by lower   Value of loans in default –         28,575   32,572                                                                 Quick Fix regulations in June 2020.
            contractor expenditure in 2021 as the     inc. credit impaired and IFRS Stage 3 loans
            Bank focused on investing in its own                                                                                                                            In total the Bank’s IFRS 9 transitional relief
            full-time employees.                      Impairment loan provisions            14,766   12,451                                                                 was £5.6m in 2021 reflecting both the
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