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36   Strategic Report                                                                                                                                                                                                             37












            Principal Risk  Governance      Risk Appetite Statement   Key Mitigants          Comments                                 Principal Risk  Governance      Risk Appetite Statement  Key Mitigants           Comments

            Financial       Financial Crime   The Bank maintains a low   Adherence to the    Ensuring                                 Operational     Operational Risk   The Bank maintains a low   Risk and Control Self   Operational
            Crime           Framework       appetite for Financial Crime   Financial Crime   compliance                               The risk        Management      appetite for Operational   Assessments and       Risk is a key
                                            risk, aiming to maintain a   Framework           with all                                                 Framework/      Risk. We aim to minimise   Risk Registers        risk for the
            The risk that   Risk            low level of residual risk                       applicable                               that events     Policy          incidents and losses arising                     Bank. However,
            inadequate      Management      and striving to ensure that   Undertaking business   regulatory                           arising from                    from operational risk issues   Scenario Analysis  Operational
            controls        Committee       we always remain within   wide risk assessments  requirements in                          inadequate      Risk            by maintaining a resilient   Monitoring of       Risk related
            relating to     Risk &          the law and regulation.   Customer onboarding    a fast-changing                          or internal     Management      infrastructure, including   Operational Risk Events   losses have
            financial crime   Compliance    Whilst we recognise that   incorporating standard   landscape is                          process failure,   Committee    robust systems, employing,   and ‘Deep Dive’ analysis,   historically
            could give      Committee       operational errors can    and enhanced due       a challenge                              people, and     Risk &          and training the right   where appropriate       been low, the
            rise to fines,                  occur, we maintain zero   diligence activities.  to which the                             systems or      Compliance      people, minimising the                           framework
            litigation,                     tolerance for breaches                           Bank devotes                             from external   Committee       impact of external events,   Reviewing projects and   has been
            sanctions,                      of compliance with        Risk based Source of   considerable                             events cause                    and having a framework in   change management    strengthened
            reputational                    applicable financial crime   Funds and Source of   resources. The                         regulatory                      place to ensure operational   requests.          following an
            damage, or                      laws and regulations,     Wealth checks.         Financial Crime                          censure,                        risks are captured,      Monitoring of the risk   external review
            financial loss.                                                                                                           reputational
                                            deliberate facilitation of   Individual customer   Framework                              damage,                         monitored, and mitigated,   posed using critical and   and ongoing
                                            tax evasion, bribery and   risk assessments which   is continually                        financial                       with lessons learned from   outsourced suppliers.  enhancements
                                            facilitation payments and   determine a customer’s   under review                         loss, service                   mistakes. This includes   Horizon scanning       are being
                                            internal fraud. All material   risk profile      and maintained                           disruption and/                 clear first line ownership of   to ensure continued   undertaken
                                            breaches are investigated   Third-party due      in line with                             or customer                     operational risks, review,   adherence to regulatory   to ensure that
                                            and reported to the Risk   diligence.            leading industry                         detriment.                      and challenge by the     requirements and        the Bank’s
                                            Management Committee                             practices.                                                               second line and assurance   leading practices.   Operational
                                            and Risk & Compliance     Ongoing automated      Annual                                                                   from the third line. Focus                       Risk Framework
                                            Committee in a timely     transaction monitoring   submission                                                             is maintained on key risks,   Maintaining knowledge   is in line with
                                            manner, rule changes      and screening          of the MLRO                                                              including outsourcing,   of industry standards   its regulatory
                                            are implemented within    Receiving internal     Report to                                                                operational resilience,   and changes            requirements
                                            the applicable regulatory   suspicious activity   the Board                                                               people, cyber and        Regular training and    and leading
                                            timelines and staff operate   reports from any                                                                            technology risks, noting   development of staff   practices.
                                            within documented         employee in the business                                                                        that the Bank has a lower   to ensure up to date
                                            policies and controls                                                                                                     appetite for risks associated   knowledge base and
                                            and, where applicable,    High risk customers are                                                                         with material outsourcing   embedded Risk and
                                            industry guidelines.      approved by the MLRO                                                                            and critical non-        Control Self-Assessment
                                                                                                                                                                      outsourcing arrangements.
                                                                      Obtaining and using                                                                             We will ensure that our   process.
                                                                      intelligence and national                                                                       systems and operational
                                                                      and international findings
                                                                                                                                                                      capabilities are stable and
                                                                      Receiving reports of                                                                            resilient, with preventative
                                                                      suspicious activity                                                                             measures in place to
                                                                      from any employee in                                                                            reduce the risk of service
                                                                      the business                                                                                    disruptions, and effective
                                                                                                                                                                      business continuity and
                                                                      Evaluating any suspicions                                                                       disaster recovery plans
                                                                      of money laundering/                                                                            maintained to limit the
                                                                      terrorist financing
                                                                                                                                                                      impact of disruption
                                                                      Horizon scanning                                                                                events. A suite of KRIs is
                                                                      to ensure continued                                                                             in place and a framework
                                                                      adherence to regulatory                                                                         for escalation of issues to
                                                                      requirements.                                                                                   senior management and
                                                                                                                                                                      the Board, regular reviews
                                                                      Regular reviews of                                                                              are undertaken via Risk and
                                                                      training content and                                                                            Control Self Assessments,
                                                                      training and oversight                                                                          and Operational Risk Events
                                                                      of the development of                                                                           are captured, recorded, and
                                                                      staff to ensure up to date                                                                      reviewed with actions taken
                                                                      knowledge base
                                                                                                                                                                      to avoid recurrence.
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