Page 21 - 86395_CCB - 2024 Annual Report (web)
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                                                         enabling the Bank to have strong internal
                                                         succession in place. Gender diversity is
                                                         one element of our inclusivity strategy. In
                                                         2024, we delivered against our pledge to
                                                         increase women in Senior Management
                                                         – we now have 40% female
                                                         representation at Senior Management
                                                         levels. We are proud of this evolution. In
                                                         2024, our Gender Pay Gap is 25% and
                                                         we have committed to increasing our
                                                         ethnicity at senior levels within the Bank
                                                         and reducing our Ethnicity Pay Gap over
                                                         the next 3 years. We have developed our
                                                         learning and development proposition
                                                         for the forthcoming year, a key focus in
                 Diversity and                           2024, was diversity and inclusion with
                                                         a variety of different webinars held for
                 inclusion remain                        all colleagues, including ‘women in
                                                         leadership,’ ‘mens’ health,’ ‘menopause’
                 at the heart of                         and ‘neurodiversity.’ In addition, our
                 Cambridge and                           2024 learning and development plan
                                                         focussed on technical, managerial and
                 Counties’ culture.                      leadership capabilities with activities
                                                         running throughout the calendar year,
                                                         strong colleague feedback was obtained
                                                         for a variety of different courses and
                                                         learning interventions.
                 to ask questions as well as share ideas
                 and experiences. The Bank continues      Ž Policies and procedures – Throughout
                 to record consistently high participation   2024, we have continued to review
                 rates and strong scores in its recent   our people policies and procedures
                 survey. In October 2024, our response   to ensure they promote our beliefs
                 rate to the annual survey was over 86%   and stance on inclusivity. Our hybrid
                 and positivity across all themes was    working arrangements continue to
                 strong/very strong – scoring between    operate effectively across the business,
                 70‑95% on all questions. In 2024,       and we have continued to develop the
                 we evolved the, now four, colleague     infrastructure and management practices
                 working groups and the Colleague        required to effectively support this way
                 Forum, providing more colleagues        of working. This approach is welcomed
                 with opportunities to get involved with   by colleagues who provided very positive
                 shaping how the Bank develops and       feedback in our internal colleague
                 operates. We have plans in place for    surveys. We continue to promote flexible
                 our Social, Charities, Wellbeing and    working to ensure we continue to attract
                 Green teams with events happening       and retain the right candidates.
                 throughout the forthcoming year.        There has been no change to our
                 Last year we rebranded our monthly   variable pay schemes during the year, and
                 newsletter – the Compass – to focus   most colleagues benefitted from the Bank’s
                 on key business updates, plans for   discretionary profit‑share scheme capped
                 various events and activities and market   at 10% of basic salary. The Board pays
                 insights. The rebrand has been well   close attention to the Bank’s culture and
                 received with colleagues providing a   key people measures, including turnover
                 range of updates.
                                                      rates, sickness levels and time taken to fill
                  Ž Talent & Development – The Bank’s   vacancies. All measures remain positively
                 ‘grow our own’ strategy supports our   low. We have evolved our mental health
                 diversity and inclusion ambitions,   support proposition and worked with the
                 advocating all colleagues have a     business on colleague wellbeing. We now
                 development plan that supports       have an established wellbeing group with
                 them to be successful in their role   activities, webinars and health sessions in
                 and achieve their full potential whilst   place throughout the year.
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