Latest vacancies at Cambridge & Counties Bank

Head of Operational Risk


Location: Leicester               Salary: negotiable


This is a demanding and senior role, reporting directly to the Chief Risk Officer, and requires a highly competent, technically proficient and confident Operational Risk professional to develop and deliver an Operational Risk centre of excellence, fit for the needs of a successful and growing commercial bank.


You will lead and develop the Operational Risk practices within CCB’s Risk function, in line with emerging industry good practice and regulatory requirements. As the subject matter expert in Operational Risk, you will provide sound and accurate advice on all aspects of Operational Risk within the Bank.


About you

At the very heart of every Cambridge & Counties Bank person is a shared identity and belief in what we are about and what we are doing. It’s about how we see ourselves and what is important to us. 


You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, “can-do” attitude. We seek the following core competencies in all our colleagues:

  • An honest, clear and respectful communicator
  • Innovative and open minded to change
  • Self-motivated, accountable and results orientated
  • A team player who actively seeks opportunities to collaborate across multiple disciplines
  • Able to quickly build relationships with customers or stakeholders
  • Clear ability to plan and prioritise to ensure targets are achieved or exceeded
  • Non-judgemental and considerate of the impact of your behaviour and decisions on others

For this role you will also need the following skills and experience:

  • Degree level education or equivalent experience plus ideally, additional relevant qualification(s) in Operational Risk, Banking or other relevant business-related subject.
  • Significant experience in a senior Operational Risk role, with detailed knowledge and understanding of Operational Risk, including: experience of attending risk committees, oversight of risk reporting, RCSA, Risk Appetite, KRIs and Risk Registers
  • A deep understanding of the core elements of an effective Operational Risk Framework, including regulatory requirements and good industry practices
  • A h2 understanding of the Banking sector – especially commercial banking. Specific experience of Real Estate and Asset Finance lending and the related risks would be advantageous
  • An appreciation of the key elements of other risk types, e.g. Credit Risk and Financial Risk and how these risk types potentially interact with Operational Risks
  • An enquiring mind and a willingness to keep personal knowledge up-to-date on a wide range of subjects related to Operational Risk (examples include, but are not limited to: Cybersecurity, Climate Change risk and geo-political risks)
  • Gravitas, personal credibility and the ability to present professionally to audiences at all levels of seniority. Personal resilience, and assertiveness, when required
  • The confidence to liaise with a wide range of stakeholders, whilst maintaining independence as a member of the second line of defence, including: Board members, senior management, all levels of seniority of staff and regulators
  • Numerate and highly proficient in the use of MS Office (especially Word, Excel & PowerPoint).


Reward Package

  • Generous pension contributions
  • 27 days’ holiday plus Bank Holidays (rising to 30 days with service)
  • Profit Share Bonus Scheme
  • Private Medical, Life & Critical Illness cover
  • Interest-free personal loans
  • Perkbox membership


We are committed to equal treatment of all employees and potential employees, including those with criminal records. If you are successful in your application for employment, we will carry out pre-employment screening including use of the Disclosure and Barring Service (DBS).