For us, banking goes beyond a simple transaction. Whether you’re a first time customer, or long-term broker, our dedication to providing excellent customer service never wavers.
We strive to ensure every conversation is valued, unique and most importantly, heard. No robots or algorithms that make you feel like nobody is there to listen or understand. For us, it’s about building strong relationships through mutual trust, understanding and respect, whether you are an employee, customer, or a business partner.
Owned by Trinity Hall, Cambridge and Cambridgeshire Local Government Pension Fund, we are the result of two well-respected institutions who joined together to create a responsible expert-banking specialist. Our main aim was to bring back all the great elements of a traditional bank, combining these with all the speed, efficiency and innovation of a contemporary lender. The result? A fast and flexible way to invest and grow with us, and safely save with us.
We are proud to be...
Our solutions are straightforward and easy to understand. You can be sure there are no gimmicks, hidden features or jargon.
When you do business with us, we’ll make sure its in a way that works for you. We’re always here to support you and when you get in touch, it will be with a member of our UK based team.
Our approach is to be open and honest, and keep you updated every step of the way. We take the time to understand your needs and use our expert knowledge and pro-active attitude to support you.
We are flexible in finding the right solution. We will always strive to find something that works for you and your business.
The way we do business sets us apart from other banks and our board of directors have been appointed because of their experience, vision and values.
Learn more about our board and why their experience means they’re the right team to lead Cambridge & Counties Bank.
Awarded Carbon Neutral Plus status for the period 2019/2020
2020 Annual Results announced with near 40% rise in gross new lending
Donald Kerr appointed as new Chief Executive Officer
Tina Hayton-Banks appointed as new Chief Operating Officer
Our CFO, Andrea Hodgson, is recognised in Finance Monthly’s CFO Awards 2020
Highly Commended for “Best Business Fixed Account Provider” at the Business Moneyfacts Awards 2020
Winners of the “Green Award” by Investors in the Environment for the 5th consecutive year
Highly Commended in the ‘Best Charity Fixed Rate Bond Provider’ at the Savings Champion Awards 2020
Highly Commended in the ‘Best Business Fixed Rate Bond Provider’ at the Savings Champion Awards 2020
Further expansion in Scotland with the appointment of Area Director
Holiday lets product launched
6th Annual Broker Celebratory Dinner held at Kilworth House Hotel
Annual results: PBT £27.9m for financial year 2018
Patron member of the National Association of Commercial Finance Brokers
100 mile staff charity walk, raising over £7k
Head office refurbishment complete
Balance sheet hits a landmark £1bn
Highly Commended for ‘Best Business Fixed Account Provider’ at the Business Moneyfacts Awards 2019
Won the ‘Green Award’ at the Investors in the Environment Awards 2019
15 staff volunteers helped decorate the City Retreat centre in partnership with Leicestershire Cares
Hosted a ball raising £15,000 for LOROS
Leicester HQ office refurbishment begins
Hosted an evening showcasing the works of Lancelot Ribeiro at the New Walk Museum
Highly Commended for ‘Best Fixed Rate Bond Provider’ at the Business Moneyfacts Awards 2018
Record growth reported with a Profit Before Tax of £24.4m for financial year 2017
Signed the ‘Enable Guarantee’ with the British Business Bank
Won 'Best Business Variable Rate Provider' at the Business Moneyfacts Awards 2017
Record growth reported with a Profit Before Tax of £18.1m
Double winners at Investors in the Environment's annual awards
Won 'Best Charity Account Provider' at the Savings Champion Awards 2017
Largest loan completed to date at £7.7m for City Edge, Birmingham
Company Registered Address changed to head office in Leicester
10,000th Savings account opened
Asset Finance win New Challenger of the Year, 2016 in the Leasing World Awards
Simon Moore appointed Chairman
Charity cycle from Lands End to Leicester raising close to £6,000
£500m of lending achieved
Double winners at iiE Environmental Awards
Birmingham office opened
100th staff member joined the team
£1,000 donation to Nottingham's QMC neonatal unit
£350m of lending achieved
£400m in customer deposits milestone achieved
Graduate programme launched
£250m of lending achieved
Internship programme launched
Bristol office opened
50th staff member joined the team
£100m of lending achieved
Bank becomes profitable after 13 months
1,000th new customer
First fixed rate bond account opened
First notice savings account opened
Cambridge office opened
Leicester office opened
Cambridge & Counties Bank launched
Join our team
Our people sit at the very heart of our business and are a crucial part of our success. We take the time to recognise and develop the talents and expertise of our people, who are all proud to be part of a growing and successful business. We’ve come a long way since 2012 and are still going strong. Make a difference, be part of our journey
Read about how we're doing and the progress we're making.
Take a look at the awards we've won, as well as the sponsorship and partnerships that we have developed
See our commitments to you, our environment and the community.