Click the link to see a full copy of the FLA Code.
We pride ourselves on the way we do things, this is why we’re happy to let our Asset Finance customers know of our FLA association. As part of our FLA membership, we acknowledge and adhere to the code commitments set out by the FLA.
The FLA, short for Finance & Leasing Association, are the leading trade body for the asset, consumer and motor finance sectors in the UK. One of the most important services they provide is making sure that their members’ views are heard, and influence potential changes within the industry.
The FLA provides guidance and sets the standard for business across the whole asset finance industry. In addition, it offers its services to act as an intermediary during the complaints process. Being members of the FLA, our customers can rest assure that they are choosing finance from a reputable source and they are covered under the Business Finance Code which can be found here.
If for any reason, you have a complaint in regards to our Asset Finance facilities or products you can find more information on how the FLA can assist here.
Cambridge & Counties Bank Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under firm registration number 579415. Our authorisation can be checked at the Financial Services Register at www.fca.org.uk.
Cambridge & Counties Bank Ltd Registered Office: Charnwood Court, 5b New Walk, Leicester England, LE1 6TE. Registered in England and Wales No. 07972522.
VAT Registration Number GB 208354420.
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