As your bank, there are things we need to know about you – from your name and address to the payments in and out of your account.
Keeping all that information safe is a responsibility we take very seriously. That’s why we have a Privacy Notice that spells out exactly what you can expect from us when it comes to your information. We’re telling you about this now because the laws on data protection are changing in May.
We value your time as well as your privacy, which is why we’ve pulled together a short summary that explains some of the important things you should know.
Some information comes directly from you when you fill in forms or speak to us. Some comes from credit reference agencies, other banks, or our partners. We also gather information from managing your account, such as the payments you make.
You have the right to see the information we hold about you, and ask us to fix any mistakes. You also have the right to ask us to delete your information, or stop using it altogether. This may affect our ability to offer you products or services. If you’re not happy about how we’re using your information, you can also give us feedback or complain to us and the data protection regulator.
Changes to our Privacy Notice
GDPR (General Data Protection Regulation) is coming on 25th May 2018 and we have updated our Privacy Notice to help you understand what we do with your information.