Non-Executive Directors

Caroline Fawcett

Non-Executive Director

Caroline has over 25 years’ experience in financial services, specialising in marketing and customer experience in both the UK and US. After a decade as Marketing Director with Legal & General, Caroline progressed to become one of the first Customer Experience Directors within the Insurance sector. She has since led customer driven change programmes across a range of other organisations in the public and private sectors. Caroline has held several Non-Executive Director positions in the financial services industry and public sector over the past nine years, and is currently on the Boards of Co-op Insurance, the Rail Safety and Standards Board, Lifesight Ltd (the Trustee for Willis Towers Watson’s Master Trust pension scheme) as well as Trustee of Alzheimer’s Society.