At Cambridge & Counties Bank, we believe banking should be a force for good.
Richard Bryan, Chief Legal & People Officer, Cambridge & Counties Bank:
This year's Impact Report demonstrates how Cambridge & Counties Bank continues to grow responsibly and with purpose.
While increasing our lending by 20% and supporting more SMEs than ever across the UK, we've also strengthened our ESG foundations through enhanced environmental reporting, continuing as a PCAF signatory, doubling colleague volunteering hours and progressing our journey towards B Corp recertification.
As our third Impact Report, it reflects a maturing approach to measuring and managing our impact, and our commitment to using business as a force for good
2025: A year of impact, progress and purpose
Our third annual Impact Report highlights the progress we’ve made in delivering on our commitment to responsible banking. From supporting local communities and investing in colleague wellbeing to advancing environmental initiatives and promoting inclusive growth, we’re proud of the positive impact we’ve achieved and focused on building on this momentum.
Supporting SMEs remains at the heart of our approach, enabling businesses across the UK to grow, adapt and succeed in an evolving marketplace.
Supporting customers with purpose
- Flexible, human-centred lending that makes a real difference
- Continued investment in technology, people and partnerships
- Continued support for female SMEs
Empowering our people
- 94% colleague engagement score
- 40.6% women in senior management and 24.5% ethnic representation
- Apprenticeship pathways and “Grow Our Own” development strategy
Investing in our communities
- £60,000 donated to charity and 552 hours volunteered
- Various community partnerships with companies such as SoftTouch Art, The Warning Zone, Falcon Support Services, and more
- Local initatives supporting life skills, digitals safety, housing and recovery, and more
Leading on sustainability
- Achieved the Green level accreditation score 81% with The Investors in the Environment
- 54% reduction in printing volumes
- Decarbonisation strategy initiated and emissions re-baseline established
Looking ahead to 2026
We’re focused on bold, purposeful goals:
- Expanding the volume and depth of our reporting, improving data quality, and strengthening the methodologies to directly support the development and delivery of our wider decarbonisation strategy