At Cambridge & Counties Bank, we believe banking should be a force for good.
Richard Bryan, General Counsel, Cambridge & Counties Bank:
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2025: A year of impact, progress and purpose
Our third annual Impact Report highlights the progress we’ve made in delivering on our commitment to responsible banking. From supporting local communities and investing in colleague wellbeing to advancing environmental initiatives and promoting inclusive growth, we’re proud of the positive impact we’ve achieved and focused on building on this momentum.
Supporting SMEs remains at the heart of our approach, enabling businesses across the UK to grow, adapt and succeed in an evolving marketplace.
Supporting customers with purpose
- Flexible, human-centred lending that makes a real difference
- Financing community-led redevelopment and niche asset-backed deals
- Expanded support for female founders and charities
Empowering our people
- 94% colleague engagement score
- 40.6% women in senior management and 24.5% ethnic representation
- Apprenticeship pathways and “Grow Our Own” development strategy
Investing in our communities
- £60,000 donated to charity and 552 hours volunteered
- Community Partnerships with SoftTouch Arts, The Warning Zone, and Falcon Support Services
- Local initiatives supporting life skills, digital safety, housing and recovery, and more
Leading on sustainability
- Maintained Green Level certification with Investors in the Environment
- Offset 140 tonnes of CO₂ through UK-based regenerative agriculture, giving us greater visibility and connection to the projects we support
- A meaningful step forward in our commitment to sustainability and environmental responsibility
- Preparing for B Corp recertification under tougher standards
Looking ahead to 2025
We’re focused on bold, purposeful goals:
- Launching new products for underserved groups
- Calculating Scope 3 financed emissions and building a Net Zero roadmap
- Enhancing diversity, inclusion, and community engagement
- Strengthening governance and supplier relationships