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Our Story

Cambridge & Counties Bank is a unique partnership between two established and respected institutions - Trinity Hall, Cambridge & Cambridgeshire Local Government Pension Fund. We specialise in helping customers with their savings and lending needs and we know that the success of your organisation is key to making sure our economy as a whole can flourish.

Who we are

At Cambridge & Counties Bank we’ve created a service that brings back some of the great elements of a traditional bank, combining these with all the speed, efficiency and know-how that’s needed in the modern day. We offer a personal service that’s straightforward, fast and flexible.

We know that our classic approach works for our customers. We’re frequently told by customers that they feel valued; they tell us they feel like a person and not just an account number. We’ll support your business and you’ll always be at the centre of everything we do. One of the most important bits – we’re dedicated to being responsible lenders and offering you a safe home for your money. We want your business to thrive.

Our values

Our brand values and our actions set us apart from other banks.

We keep our products straightforward, easy to understand and there are no gimmicks or hidden features. We’re flexible when we’re finding the right product for you, there’s no definite must haves or have nots, we’ll consider each application on its individual merits.

When you get in touch, it will always be with a member of our team in the UK and when you want to do business with us, we’ll make sure it will be in a way that works for you. If you want to just simply fill in a form for a savings account, we’ll ensure the process is as simple, straightforward and fast as possible. When you want to borrow, we’ll ensure you can talk to an experienced person about your specific needs because we know that’s much more productive than giving you a tick-box form to complete.

We know that waiting for a decision can be frustrating, so we keep you updated at every stage. When you do have that all-important decision, we make things happen quickly so that you can get on with the important matter of building your business.

Our milestones

2019

May

- 6th Annual Broker Celebratory Dinner held at Kilworth House Hotel

March

- Growth continues with a Profit Before Tax of £27.9m for financial year 2018

- Bank becomes patron of the National Association of Commercial Financial Brokers

- Staff take part in a 100 mile charity walk raising over £7,000

- Leicester HQ Office Refurbishment Completed

February

- Balance sheet hits a landmark £1bn

- Highly Commended for ‘Best Business Fixed Account Provider’ at the Business Moneyfacts Awards 2019

- Won the ‘Green Award’ at the Investors in the Environment Awards 2019

2018

December

- Won the ‘Best Business Fixed Rate Bond Provider’ and ‘Best Charity Fixed Rate Bond Provider’ at the Savings Champion Awards 2019

November

- 15 staff volunteers helped decorate the City Retreat centre in partnership with Leicestershire Cares

October

- Hosted a ball raising £15,000 for LOROS

July

- Leicester HQ Office Refurbishment Begins

June

- Staff take part in the Spearing Waite Bike Ride in aid of LOROS

May

- Classic Car Finance product launched

- 5th Annual Broker Celebratory Dinner held at Kilworth House

April

- Hosted an evening showcasing the works of Lancelot Ribeiro at the New Walk Museum

March

- Highly Commended for ‘Best Fixed Rate Bond Provider’ at the Business Moneyfacts Awards 2018

- Record growth reported with a Profit Before Tax of £24.4m for financial year 2017

- Signed the ‘Enable Guarantee’ with the British Business Bank

2017

September

- 25 staff volunteered to refurb the Holmfield Day Centre in partnership with Leicestershire Cares

- Won ‘Excellence in Customer Service Award’ at the East Midlands Chamber of Commerce Awards 2017

June

- Joined the ‘HM Treasury Women in Finance’ Initiative

- Celebrating 5 Years of Cambridge & Counties Bank!

May

- 4th Annual Celebratory Broker Dinner held at Kilworth House Hotel

March

- Won ‘Best Business Variable Rate Provider’ at the Business Moneyfacts Awards 2017

- Record growth reported with a Profit Before Tax of £18.1m

February

- Double winners at iiE Environmental Awards

January

- Won ‘Best Charity Account Provider’ at the Savings Champion Awards 2017

2016

December

- Largest loan completed to date at £7.7m for City Edge, Birmingham

- Company Registered Address changed to head office in Leicester

- 10,000th Savings account opened

October

- Asset Finance win New Challenger of the Year, 2016 in the Leasing World Awards

- Simon Moore appointed Chairman

July

- Charity cycle from Lands End to Leicester raising close to £6,000

- £500m of lending achieved

March

- Double winners at iiE Environmental Awards

- Birmingham office opened

February

- 100th staff member joined the team

2015

December

- £1,000 donation to Nottingham's QMC neonatal unit

June

- £350m of lending achieved

- £400m in customer deposits milestone achieved

April

- Graduate programme launched

2014

December

- £250m of lending achieved

- Sheffield office opened

July

- Internship programme launched

June

- Bristol office opened

January

- 50th staff member joined the team

2013

December

- £100m of lending achieved

July

- Bank becomes profitable after 13 months

June

- 1,000th new customer

April

- First fixed rate bond account opened

2012

July

- First notice savings account opened

June

- Cambridge office opened

- Leicester office opened

- Launch

Our milestones
2019

May 2019

6th Annual Broker Celebratory Dinner held at Kilworth House Hotel

March 2019

Growth continues with a Profit Before Tax of £27.9m for financial year 2018

March 2019

Bank becomes patron of the National Association of Commercial Financial Brokers

March 2019

Staff take part in a 100 mile charity walk raising over £7,000

March 2019

Leicester HQ Office Refurbishment Completed

February 2019

Balance sheet hits a landmark £1bn

February 2019

Highly Commended for ‘Best Business Fixed Account Provider’ at the Business Moneyfacts Awards 2019

February 2019

Won the ‘Green Award’ at the Investors in the Environment Awards 2019

2018

December 2018

Won the ‘Best Business Fixed Rate Bond Provider’ and ‘Best Charity Fixed Rate Bond Provider’ at the Savings Champion Awards 2019

November 2018

15 staff volunteers helped decorate the City Retreat centre in partnership with Leicestershire Cares

October 2018

Hosted a ball raising £15,000 for LOROS

July 2018

Leicester HQ Office Refurbishment Begins

June 2018

Staff take part in the Spearing Waite Bike Ride in aid of LOROS

May 2018

Classic Car Finance product launched

May 2018

5th Annual Broker Celebratory Dinner held at Kilworth House

April 2018

Hosted an evening showcasing the works of Lancelot Ribeiro at the New Walk Museum

March 2018

Highly Commended for ‘Best Fixed Rate Bond Provider’ at the Business Moneyfacts Awards 2018

March 2018

Record growth reported with a Profit Before Tax of £24.4m for financial year 2017

March 2018

Signed the ‘Enable Guarantee’ with the British Business Bank

2017

September 2017

25 staff volunteered to refurb the Holmfield Day Centre in partnership with Leicestershire Cares

September 2017

Won ‘Excellence in Customer Service Award’ at the East Midlands Chamber of Commerce Awards 2017

June 2017

Joined the ‘HM Treasury Women in Finance’ Initiative

June 2017

Celebrating 5 Years of Cambridge & Counties Bank!

May 2017

4th Annual Celebratory Broker Dinner held at Kilworth House Hotel

March 2017

Won ‘Best Business Variable Rate Provider’ at the Business Moneyfacts Awards 2017

March 2017

Record growth reported with a Profit Before Tax of £18.1m

February 2017

Double winners at iiE Environmental Awards

January 2017

Won ‘Best Charity Account Provider’ at the Savings Champion Awards 2017

2016

December 2016

Largest loan completed to date at £7.7m for City Edge, Birmingham

December 2016

Company Registered Address changed to head office in Leicester

December 2016

10,000th Savings account opened

October 2016

Asset Finance win New Challenger of the Year, 2016 in the Leasing World Awards

October 2016

Simon Moore appointed Chairman

July 2016

Charity cycle from Lands End to Leicester raising close to £6,000

July 2016

£500m of lending achieved

March 2016

Double winners at iiE Environmental Awards

March 2016

Birmingham office opened

February 2016

100th staff member joined the team

2015

December 2015

£1,000 donation to Nottingham's QMC neonatal unit

June 2015

£350m of lending achieved

June 2015

£400m in customer deposits milestone achieved

April 2015

Graduate programme launched

2014

December 2014

£250m of lending achieved

December 2014

Sheffield office opened

July 2014

Internship programme launched

June 2014

Bristol office opened

January 2014

50th staff member joined the team

2013

December 2013

£100m of lending achieved

July 2013

Bank becomes profitable after 13 months

June 2013

1,000th new customer

April 2013

First fixed rate bond account opened

2012

July 2012

First notice savings account opened

June 2012

Cambridge office opened

June 2012

Leicester office opened

June 2012

Launch